This has been a point of confusion, both for us at Bison Armory and for our customers. Here’s how we use the available order status terms:
1. Awaiting Fulfillment: This is the default order status when you place a new order. This status indicates that we haven’t done anything yet with the order.
2. Pending: This order status indicates that we have entered your order in the system and are either waiting for parts that are not in stock, waiting for FFL confirmation for lowers and rifles, or are getting your order together and building any assemblies included in your order.
3. Refunded: A status of “Refunded” indicates is the same as pending except that we have applied any partial refunds that you have coming (e.g. for free shipping, LEO/Military discount, or order changes and errors).
4. Shipped: Touchdown! Your order is on it’s way to you. Your UPS/USPS tracking number is available on your account/order page and you should be receiving emails from both Bison Armory and UPS Quantum view with your tracking number.